Staff was excellent. Facility shows it’s age but its a ryokan. We stayed during slow period so staff took good care of us.
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10.0/10
2021-03-25
Great location, lovely staff, will stay again
We loved our stay at this hotel. It seemed like a nice mix between western hotel and ryokan, with clothes and slippers provided to walk to the onsen and to wear also during meals. Meals were delicious, with a nice selection of drinks (even a good local sake). The onsen was cozy and relaxing, just be prepared for an egg smell, (as expected for natural hot spring water). The staff were exceptional and helped with anything we needed; Kameo (unsure of spelling) was especially kind and and patient with all of our questions, his English helped us a lot! This hotel is walking distance to Kegon waterfall and has many nearby shops and restaurants to enjoy, not to mention Lake Chūzenji right out the front door. Also nearby (driving or bus) were some temples and additional waterfalls. I will definitely book again when in the area.
Kutsurogijuku ShintakiThe range of services provided by Kutsurogijuku Shintaki ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the ryokan's free Wi-Fi internet access. The ryokan provides shuttle services to help you find what you want in Aizuwakamatsu. Parking is available and free, provided by the ryokan for guests with their own transportation.The helpful staff at the front desk can assist you with services including luggage storage. If you want seats to city's best entertainment, you can get help through the ryokan's ticket service and tours. The ryokan even offers a fireplace for a warm atmosphere on chilly nights. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the ryokan. The ryokan is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.Guestrooms at Kutsurogijuku Shintaki are fitted with all the amenities travelers need. The ryokan provides air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The ryokan also provides guests with a refrigerator, a coffee or tea maker and instant tea in some rooms.Kutsurogijuku Shintaki also provides a hair dryer and towels in bathrooms for select rooms.Dining and things to doStart your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the ryokan. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the ryokan's karaoke rooms and bar.Light snacking is available day or night with the ryokan's vending machines. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.Kutsurogijuku Shintaki promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage. In a competitive mood? Get sporty with your travel group or other guests at the ping-pong table in the ryokan. Have some relaxing fun with family and friends at the library.Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.Reasons to stay hereRooms here are cheaper than 91% of accommodations in the city.This ryokan scores higher than 94% of the city's accommodations on value for moneyPast guests rate facilities here higher than 94% of the city's accommodation.