I stayed in the hotel for 5 nights and it was fantastic. The room size was large enough, the bed was comfortable, the furniture is a bit old, and room facilities are very well designed. I tried the daily breakfast and it was excellent with a variety of food and spacious area. The staff was really friendly and I commend them for their smile and willingness to support. The location for me was perfect near my meeting venue, but also 15 min walk to the nearest tube and around 20 min walk to Bigbin. I would recommend this hotel for sure.
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6.8/10
2024-01-06
Agoda Photos of Hotel NOT accurate
we booked and executive twin bed room which according to the Agoda photos, came with a view over the River Thames. Upon arrival we where put in a room with NO VIEW other than the view of looking directly into the room of another hotel guests. The Hotel reception, who are not helpful or interested in helping guests, refused to honour the booking that we made via Agoda and informed us that we had to take up our problem directly with Agoda. They insisted that it was Agoda's mistake! It was only with the help of the Guest relations Manager at the hotel were we able to finally move into the room that we had booked, a day later. The hotel itself is good and well located but at nighttime the room was cold (4 Deg C outside temp) as the hotel appears to turn off / turn down the heating at night. To keep ourselves warm we had to go out and purchase an electric fan heater!
Park Plaza London RiverbankSee all the incredible sights of London when you stay at Park Plaza London Riverbank. This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Sampling the authentic culture of London is easy with a stay at Park Plaza London Riverbank, just 1.3 km from London Eye.The facilities and services provided by Park Plaza London Riverbank ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in London. Parking is always available, provided by the hotel for their driving guests.While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service and room service, so you can relax and enjoy your stay.The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.Experience high-quality room facilities during your stay at Park Plaza London Riverbank. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.Park Plaza London Riverbank also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.Dining and things to doStart your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.Guests of Park Plaza London Riverbank can even have groceries delivered to their room for cooking, using the hotel's special service. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.To fill your days, be sure to check out the fantastic facilities offered at Park Plaza London Riverbank. Pamper and indulge yourself with a visit to the steam room and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.Hot days can be cool fun with water activities like the non-motorized water sports. In a competitive mood? Get sporty with your travel group or other guests at the golf course on site in the hotel.Around the propertyThere are many attractions to discover within close proximity to Park Plaza London Riverbank. Learn about the city's art history with a day at The British Museum located 3.1 km away, where you can see collections by famous artists. Pose in front of Tower of London located 3.6 km away, and you can always show your friends the time you went to London.Reasons to stay herePast guests rate facilities here higher than 98% of the city's accommodation.This hotel's food and dining score higher than 99% of accommodations in the city.Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.