Rooms very clean and spacious great dinner and breakfast. Onsen huge let down
This hotel needs major maintenance. Parts of the hotel are amazing whilst other parts need real repairs. Onsen was really mouldy and slimey. Soap pump bottles covered in mould everything needed a really good clean and scrub. Chlorine levels in the water were way too high leaving my skin dry and with rash. Walls were covered in black mould and floor was super slippery and covered in a slime. There was part of the hotel in level three what l that had bucket under massive water leak in roof leaving mould and bad smell in the level. Fish tanks were needing a clean. Staff were lovely and food was delicious. Rooms were very clean but please fix your onsen. Lights on top level to roof access were mainly blown and not working. There is also alot of debris on the roof area. There seemed to be slot of junk just lying around the hotel. Pity because this place could be or was amazing back in the day. Very close to temples and 10 mins walk to many tourist area and sites. For value for money was great rooms are large and included breakfast and dinner. The pictures you see if the big wooden tubs are 2x private onsen you need to hire. The other 2 rotate between men and women and were really badly maintained.
Hanagokoronoyu ShintomiteiThe range of services provided by Hanagokoronoyu Shintomitei ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the ryokan's free Wi-Fi internet access. The ryokan provides shuttle services to help you find what you want in Matsushima. Parking is available and free, provided by the ryokan for guests with their own transportation.While lodging at this wonderful ryokan, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The ryokan is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.Guestrooms at Hanagokoronoyu Shintomitei are fitted with all the amenities travelers need. The ryokan provides air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The ryokan also provides guests with a refrigerator and instant tea in some rooms.Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the ryokan provides a hair dryer, toiletries and towels in some select rooms.Dining and things to doStart your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the ryokan. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the ryokan's karaoke rooms and bar.Light snacking is available day or night with the ryokan's vending machines. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.Hanagokoronoyu Shintomitei promises you a fun-packed holiday with a variety of activities and facilities. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.Reasons to stay hereRooms here are cheaper than 90% of accommodations in the city.This ryokan scores higher than 85% of the city's accommodations on value for moneyPast guests rate facilities here higher than 85% of the city's accommodation.