Our stay was perfect. The rooms, facilities, meals, staff and town were lovely. The staff even organized a cake for our daughters birthday. They went above and beyond for everything we asked. Highly recommended!!
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10.0/10
2024-01-09
Great
Great onsens and food. Close to snow monkeys park. Very friendly staff.
Shibu Onsen KokuyaPut yourself into a special and relaxing space in Nagano at the atmospheric Shibu Onsen Kokuya.Shibu Onsen Kokuya offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Shuttle services provided by the ryokan make exploring Nagano even more convenient. If you plan to arrive by car, you'll appreciate the ryokan's free parking, right on-site.The ryokan provides front desk services such as luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? At the ryokan, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the ryokan to allow cleaner air for all guests.Smoking is limited to designated areas only, for the health and well-being of all guests and staff.Each guestroom at Shibu Onsen Kokuya is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Shibu Onsen Kokuya include special design features like a separate living room. In-room entertainment such as cable TV, is provided for guests in select rooms. The ryokan also offers a refrigerator, a coffee or tea maker, bottled water, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the ryokan provides a hair dryer, toiletries, bathrobes and towels in some select rooms.Dining and things to doIf you don't feel like going out to eat, you can always opt for the delicious dining options at the ryokan. Regardless of any dietary restrictions you may have, you'll eat well at Shibu Onsen Kokuya which has a selection of kosher options. A night in at the ryokan's karaoke rooms and bar can be as fun as a night out with your travel companions. Shibu Onsen Kokuya has vending machines for 24-hour available light snacks and/or drinks.Guests who prefer to make their own meals will love the in-house shared kitchen available here.Shibu Onsen Kokuya offers an excellent variety of recreational facilities. Maximize your winter fun with a daily trip to the powdery white slopes with ski slopes. Finish your vacation days right by dropping in at the massage, spa and sauna. Get wet in the best way on sunny days by joining water-world activities like fishing.Have fun without traveling far, by taking advantage of the ping-pong table, tennis court and golf course on site at Shibu Onsen Kokuya. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.Reasons to stay hereGuests who stayed here rated the facilities above 98% of other accommodations in the city.Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.This ryokan scores higher than 97% of the city's accommodations for cleanliness.