Great location but customer service needs major improvements. No complimentary bellhop. They asked for $40/bag if you already checked in but in a hurry to go somewhere. Same thing after you check out but not yet ready to leave the City. Poor service for such a major chain hotel.
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7.6/10
2023-04-16
Convenient location!
If you are looking for convenience, I would definitely recommend. It is definitely not upto the mark like other Hyatt properties. The bathroom needs upgrade, broken bath tub stopper & few wore off things in bathroom. Completely Rip off these days none of the Hotel in East coast provide the basic bottled mineral water. Charged hefty amounts for a single night but atleast provide the basic necessity. As a traveler, everyone have the right to have mineral water which costs just nothing to them but they are happy to sell a smallest bottles for 3-5$.I only liked the part that location is awesome, so nearby to the places where I have planned to visit.