The property located in next to underground station and surrounded by convenient stores. How it’s a bit disappointed for the service. I made a special request for non smoking room as it wasn’t available. I also requested a parking slot for my car. The property replied me through Agoda and saying they are happy and accepted my special requests. However, when I arrived the property, the front desk saying not only they couldn’t arrange a non smoking room for me, the parking in the property was also full. They offered alternative for me to park at a nearby car park but at my own cost. I would say I won’t be that disappointed if they didn’t accept my special requests at the beginning. I hope they can review this case.
HOTEL MYSTAYS Yokohama KannaiUnwind while staying right in the Yokohama city center during your stay at HOTEL MYSTAYS Yokohama Kannai.The facilities and services provided by HOTEL MYSTAYS Yokohama Kannai ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.Smoking is restricted to the designated smoking areas.Experience high-quality room facilities during your stay at HOTEL MYSTAYS Yokohama Kannai. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a refrigerator and instant tea in some rooms.Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.Dining and things to doStart your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Light snacking is available day or night with the hotel's vending machines.Around the propertyVisit the sights and local attractions of Yokohama during your stay at the hotel. Pose in front of Yokohama Red Brick Warehouse located 940 m away, and you can always show your friends the time you went to Yokohama. Engage in the city's best art at Cup Noodles Museum Yokohama located 1.0 km away, where you can learn about the local art scene and buy original works.Reasons to stay hereRooms here are cheaper than 97% of accommodations in the city.This hotel scores higher than 91% of the city's accommodations on value for moneyThis hotel stands above the rest with a cleanliness score that beats 89% of accommodations in the city.