I chat with costumer service on 23/12/20 about availability of this package going to Pulau Payar on 24/12/20 and record the chat. Person that entertain me confirm that this package is available on 24/12/20.island is open and boat is going. Even I told him, other company I call or mssg said no boat to Pulau Payar on that day.He said he already check and the trip is available on 24/12/20.End up when I booked and make a payment.I receive a mssg from subcompany said Pulau Payar is not available and they offer me private boat to Pulau Dengil with price same like platform package in Pulau Payar rm640 for two.Person that mssg me share pictures with many type fish at that pulau beach. End up not really many fish,only two type and water is not clear.. I so not happy with this app costume service lying to costumer.
2020/12/24
Highly recommended. The platform snorkelling package provide a more family friendly environment with attentive staff to help you and your kids around.