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2天1夜Meemure露營之旅(康提出發)
1則評論
正確來說我並沒有完成活動 我預定的時候已身在當地 但出發前那天雨下得有點大,我經klook查詢活動是否會取消 Klook 回復是要先向當地代理查詢,取消與否要明朝才決定,會再回覆(地點距離康提很遠.. 好不好,明天已來不及了吧,何況雨也一直在下) 到了晚上我也不知道明天怎樣,然後我直接找代理那邊 那邊說因為天氣不穩已通知klook 全數退款 還傳他們與klook 的聯絡電郵給我看 (那是在中午時他們已通知klook 取消!!) 可是直今天klook 仍沒有任何回覆與退款的通知 還問我活動評價...
2020/01/25
1個
康提
基圖爾格勒Kitulgala探險之旅(康提出發)
3則評論
This is a forewarning for all travellers thinking about booking this experience. Firstly, the itinerary is absolutely useless. Ignore it, because the operator of this tour certainly does. We were picked up an hour late, which from reading other reviews, seems to be a common occurrence. Terrible communication, but that seems to be par for the course for this experience. Breakfast was not included, unless you call pulling over to a deli on the side of the road breakfast. Upon arrival in Kitulgala, communication again was awful. We were told we were about to do White Water Rafting, then moments later we discover we’re actually doing canyoning. The actual experience of canyoning and rafting itself was amazing, and great fun which is where this review earns points. Unfortunately we had to halt our canyoning experience halfway through as one of our group is a Type 1 diabetic, which obviously isn’t the fault of the operator, however we could’ve been much better prepared had communication been improved. We then were taken to lunch at a roadside restaurant which was fine, but not really reflective of the cost of this tour. We were then driven home, finishing three hours earlier than our itinerary suggested. No swimming or canoeing was included, which again is listed in the itinerary for some reason. While Kitulgala is beautiful, and we had great fun rafting and canyoning, this experience has discouraged me from ever using Klook again. Communication was dreadful, the operator lied about what we would receive as part of our package, and the cost was nowhere near reflective of what you receive, which turned out to be quite minimal. I know packages like these are tempting, but to any would-be rafters or adventure enthusiasts, I would steer clear! Book the activities independently, and deal directly with the rafting operators!
2019/12/23
It was super fun! Just make sure when you get there, show them the package you paid for. I guess they were a third party cause when we get there, they told us that we only have to do the river rafting (no canyoneering or confidence jump and they are charging us extra for this) good thing we have printed out our klook voucher and showed them that we have everything included, then they agreed. By the way, the pick up time was 8am for us, not 6am like what was mentioned in the description, and there were no breakfast served. I called the person in charge which was mentioned in the voucher and she was useless. She didn't send the driver's details unless I told her so.
2019/04/06
Great experience, great guide we had, very helpful!
2018/10/03
1個
康提
1筆商品
加勒、可倫坡、康提、斯里蘭卡機場接送交通/機場接送
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城市交通可倫坡至周邊區域(包含機場&火車站)
12則評論
Driver was on time and got us to the airport safely. The vehicle was comfortable and driver if friendly.
2020/02/27
Our driver showed up in advance, which was great! He was nice and had a comfortable car. Thanks!
2019/12/30
Very nice community with driver, always he kept contact through Whats app. Always cheaper than others operator,also help to carry laugagge. Thanks a lots once again......
2019/12/01
4個
加勒、可倫坡、康提、斯里蘭卡機場接送
5筆商品
康提一日遊
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康提城市導覽一日遊
3則評論
nice activity thank u Klook it was a nice experience booking with u
2019/08/08
Had to chase up night before about pick up time. Poor advice a couple of times from driver. He also took me out of our way to an elephant park - not part of tour - with additional cost of 3000-5000. I refused to pay. Must have been hoping for kickback. All other activities were as stated.
2019/08/01
最壞的體驗 WORST EXPERIENCE EVER 1. 導遊身兼司機,並非一位司機一位導遊。 2. 導遊遲到15分鐘 3. 導遊沒聽過KLOOK,且根本不知道行程,看了我的KLOOK確認信才知道要去哪裡 4. 實際行程與網站行程完全不同 在upper lake區觀光: 沒去 Udawattakele保護區和皇家植物園:沒去 瓶裝水:沒有給 參觀香料園,茶園工廠,寶石博物館:這三個都是購物站,司機只想帶我們去購物站買很貴的東西,被當盤子宰。 敘述: 導遊說旅遊公司沒有給他錢,不能第一個行程就去佛牙寺(這就跟原本行程不同了),因此先帶我們去不用門票的購物站,茶園工廠與香料園,這兩個行程過去就已經快11點,我們就拒絕去寶石博物館,希望去Udawattakele保護區和皇家植物園。但司機說沒時間而且植物園季節不對,就此打發我們,最後變成帶我們去順路的康堤大學(大學當然是免費入場)。也就是說,Udawattakele保護區和皇家植物園的門票錢,被導遊吞下了。午餐有吃,是另外一個導遊來接我們,帶去一間有名氣的在地連鎖店,還算好吃。 最後我們回到城裡面,另外一個導遊(第三位)接我們之後,帶我們去看大佛(包門票每人500kS),再帶我們去佛牙寺,不過他沒有導覽,幫我們買了票之後就走人(每張票每人1500kS),所以我們也聽不到佛牙寺的歷史。 相當爛的旅行經驗。導遊之所以快速離去的原因是,我們沒辦法讓他賺到額外的錢。
2018/08/27
1個
康提
NuwaraEliya一日遊(康提出發)
2則評論
Nuwara Eliya is very beautiful & klook service is also v gud the guide show us waterfall & 2-3 temples weather was also v gud
2019/12/23
A bit of confusion at the start, but this was down to lack of communication between our hotel and us. Driver arrived promptly but the hotel did not advise us, so we were busy messaging Klook trying to find our driver when all this time our driver was waiting outside. The tour was nice, good mix of local activities and waterfalls. Our driver was accomodating, despite the day not being that great weather wise we did enjoy it.
2019/03/12
1個
康提
Pinnawala平納瓦拉大象孤兒院一日導覽(康提出發)
1則評論
Klook delivered this trip through Kandy Budget Taxi. We visited Pinnawala Elephant Orphanage, a tea factory, a spice and herbs garden and the Peradeniya Botanical Gardens with Dileep. He was really friendly and helpful, answering all our questions, and drove well in a clean car. The places we visited were really interesting, especially the elephants and the gardens, and Dileep made visiting them really easy. There was a mix up with the booking by the local company at the start of the day. We tried to contact the local operator and couldn’t get hold of them initially, and couldn’t get hold of anyone from Klook either. We eventually got hold of the local agent who advised there was a mix up with the booking, and she had mistakenly thought it was the following day. She was able to arrange for a driver to come pick us up at short notice, but it meant we commenced the tour over an hour and a half later, meaning we were sitting around in the hotel lobby for this time. Klook customer service finally responded 4 days later, which was disappointing. I understand Klook have a high volume of emails but there should be a mechanism to provide more instantaneous customer support to those who need urgent assistance. They advertise 24/7 support but this was not my experience. We were left to sort this issue out for ourselves, which we would not have been able to do if it was not for the generosity and assistance of our hotel owner. Klook, our agent, provided no support. As compensation they offered 500 Klook credits which has a cash value of around £5 when booking another trip with them, which was more insulting that compensatory to be honest. Despite the bad start, Dileep really made up for this. At the end of the day he even took a slight detour for us as we wanted to visit a Buddha on top of the hill. We would definitely recommend him as a driver for a tour like this, but Klook’s customer service is questionable.
2019/03/12
1個
康提
錫吉裏耶獅子巖&波隆納魯沃古城探險(康提出發)
1則評論
I think the promised itinerary and what our driver/guide delivered was very disconnected. To be fair, he picked us up on time and we arrived at Sigiriya before it got too hot. However, the tour mentioned that the Polonnaruwa village experience was included but our tour guide insisted that it would be a further 6,000 Ruppee per person. This was very off putting and we didn't get to enjoy this promised portion of the tour. The same goes for lunch. The tour clearly states that lunch was included but our guide again insisted that it was only 50% covered and we had to cover the balance. Again, what was promised was not what was delivered. Overall we got the sense that the driver had arrangements with service providers or the restaurant and was trying to take a cut where he could. That aside, Sigiriya is very worth it and we were back on time to kandy.
2019/02/10
1個
康提
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包車遊覽康提半日/一日遊
1則評論
Thanks Klook!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2019/07/21
1個
康提
機場接送班達拉奈克國際機場(CMB)至康提
5則評論
There will be a Klook sign on the vehicle hence very easy to find. Driver very friendly and got us to the hotel safely.
2020/02/27
Thanks Klook!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2019/07/21
The driver is already waiting for us in the airport. Thisara, the agent, was very helpful and already sent us a message in WhatsApp about the driver's details. Everything went well.
2019/04/06
2個
康提、斯里蘭卡機場接送
1筆商品
康提Wifi/Sim卡
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斯里蘭卡4G上網卡(康提郵寄到府)
1則評論
Easier if you book with transportation, the driver will hand it to you straight away. Hassle free, no need to pick up at any counters.
2020/02/27
1個
康提
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1筆商品
康提門票/展覽表演
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康提文化歌舞表演入場券
2則評論
Show got cancelled due to sri lankan presidential elections. Was disappointed
2019/11/19
It’s not exactly Kandy cultural dance show in main center. But still worthy to try.
2019/04/08
1個
康提
斯里蘭卡行程快搜: 加勒 | 可倫坡 | 康提 | 斯里蘭卡機場接送
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