This is definitely a 4-Star Hotel, however there are some significant gaps is their product at this point. Perhaps its a result of the Covid related staffing challenges the industry has been having, though at this point you would expect those recruiting and training challenges to have mostly abated. While staff at this property were kind and lovely across the board, we had challenges in service; top notch, five star training one would expect is lacking. There do seem to be sufficient staff to do the job to usual Fairmont standards. Don't expect valet parking availability or to get your orders taken and food timely in the bar and restaurant.
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9.6/10
2022-04-11
Weekend getaway
We snuck away for a night from the kids and went with a Fairmount gold king ocean view room. The gold lounge had delicious canapes and was beautifully decorated. We got a corner room with ton's of windows which had been redecorated. The hotel is close to shopping and restaurants, great experience!
Fairmont WaterfrontFairmont Waterfront is the perfect choice for travelers who want to take in the sights and sounds of Vancouver (BC). Experience an urban escape in Vancouver (BC) with a stay at Fairmont Waterfront, with its exceptional location right in the city center.Enjoy all that Fairmont Waterfront has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Vancouver (BC) is made even more convenient with the taxi and car hire services available at the hotel. For those driving their own car, parking is available for guests.Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Fairmont Waterfront.For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.All guestrooms at Fairmont Waterfront provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and in-room video streaming available in some selected rooms. Don't worry about being thirsty as a refrigerator and mini bar are provided in some guestrooms.Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.Dining and things to doEach morning you can start the day with a delicious in-house breakfast offered at Fairmont Waterfront. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.Fairmont Waterfront offers unique recreational opportunities for all guests. Have fun with your fellow guests and indulge in winter's best snow activities, knowing that ski slopes can easily be accessed. A relaxing end to every day is possible with a visit to the massage, hot tub, salon and steam room. Don't forget to make a visit or two to the hotel's pool.At Fairmont Waterfront, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.Around the propertyAn array of attractions are a must-see while visiting Vancouver (BC). An island is the ultimate getaway, and you can find yourself on one at Granville Island which is just 2.3 km away.